Nike TN Weekly Spotlight 🔦

FAQs

Are your products authentic?

We guarantee 100% authenticity on every product we sell. Each item undergoes a rigorous authentication process, where we carefully inspect details such as stitching, tags, shape, materials, and more to ensure it meets our high standards.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, ZipPay Afterpay (AU only), and select digital wallets like Apple Pay and Google Pay.

What is your return and refund policy?

Return & Refund Policy

Refund & Exchange Policy

At Sleektrainers, we are committed to ensuring you are satisfied with your purchase. If you are not completely happy with your product, we offer a straightforward refund policy to make your experience as smooth as possible.

Refunds:

  • We accept returns within 14 days from the date of receiving the product.
  • To be eligible for a refund, the shoes must be unused, in original condition, and in the original packaging.

We ACCEPT returns if:

  • You receive the wrong product
  • Your product arrives damaged or defected

We DO-NOT accept returns:

  • Due to change of mind
  • You choose the wrong size

Once we receive and inspect the returned item, if eligible for a refund this will be processed to your original payment method. Please allow 5-7 business days for the refund to appear in your account.

Shipping fees are non-refundable. You are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).

Non-Returnable Items:

  • Items purchased with a discount or final sale are not eligible for refunds.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates are calculated at checkout.

How do I track my order?

Once your order ships, you’ll receive a tracking number via email or SMS. You can track your package through the carrier’s website.

How can I contact customer service?

Reach us via email at sleektrainers@gmail.com or through our Contact Us page. We typically respond within 24 hours on business days.

  • Our trained authenticators meticulously inspect every eligible item—no fakes, no slip-ups, just 100% real heat.

  • Enjoy free standard standard shipping on ALL orders within Australia.

  • We stand by every product sold on Sleektrainers. If we make a mistake, we'll put it right.

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